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Dispatch

We pack your products in safe packages and dispatch them at the latest on next working day following the day of the order placing by Royal Mail or a courier - to be selected at the order placing. You will receive the delivery within 2-7 working days unless the information at a given product or other arrangements provide otherwise.

We deliver to the following countries: United Kingdom, Netherlands, Belgium, Austria,  Denmark, Ireland, Sweden, France, Spain, Germany, Poland, Portugal, Romania.

We secure the content of the cardboard box with bubble wrap and thermal insulation, if required by the product.

Shipping Costs

  • Royal Mail 48 (estimated delivery within 3 working days) - 2.50 GBP (Only available upto 2 kgs)
  • Royal Mail 24 (estimated delivery within 1-2 working days) - 3.60 GBP (Only available upto 2 kgs)
  • UK Mail Next Day tracked - available for UK Mainland only (estimated delivery within 1-2 working days) - 5.30 GBP 
  • DHL - available for non-Mainland UK destinations (estimated delivery within 1-3 working days) - 11.90 GBP

Orders to UK destinations, whose product value exceed 60 GBP are delivered at the cost of the Pure Oils, by at least 1 carrier.

International shipping

  • UK Mail Euroad (estimated delivery within 7 working days) - 9.90 GBP (Only available for Netherlands, Belgium, Germany, Austria)
  • DPD Europe (estimated delivery within 7 working days) - 15.00 GBP or £24.00 (Only available for selected countries)

Available shipping options are shown automatically, when you put the delivery address.

Returns

Shall the product be incompliant with the order, please report that fact using the telephone number +44 33000 10361 or send us the e-mail with photos - sales@pure-oils.co.uk.

Address for returning products:

Natural Stuff Limited
7 Austin Way
Daventry
Northamptonshire
NN11 8QY

We do not accept the C.O.D. shipments, we settle returns non-cash by bank transfers, PayPal or Credit Cards.