11. Privacy policy
11.1. General rules
Natural Stuff Limited with the seat at 5 Austin Way, Daventry, NN11 8QY, United Kingdom, entered is registered at Companies House, under the number of 09368893. Natural Stuff Limited guarantees that personal data processed by www.pure-oils.co.uk website will never be abused by Natural Stuff Limited or used in any other improper manner.
• Personal data as well as contact data of the user of the website /member of the club /Customer of Natural Stuff Limited (the “user”) shall not be disclosed to any third persons, unless the above mentioned is required by the law, unless, the user gives his/her consent for his/her data to be processed (as hereinafter described).
• Personal data files processed by Natural Stuff Limited on the territory of the European Union are registered and subject to control by the UK Information Commissioner’s Office (http://www.ico.gov.uk) under the registration number of ZA103734.
• Natural Stuff Limited does not send out spam or e-mail messages not ordered by users, except for important e-mail messages concerning transactions or information to which the user has given his/her consent.
• Registered users may decide, in an easy and fast manner, not to receive e-mail messages from Natural Stuff Limited by sending their request to the following e-mail address: info@pure-oils.co.uk
11.2. Privacy policy
Natural Stuff Limited respects privacy of all users. Any activity of Natural Stuff Limited in the Internet is complaint with the requirements of the competent European legislation as well as applicable regulations binding in Great Britain. The above mentioned data protection principles (“Privacy policy”) regulate issues related to disclosure of information obtained by Natural Stuff Limited and referring to users (in compliance with the above mentioned definition) visiting its websites. Natural Stuff Limited processes personal data in compliance with the Act on Personal Data Protection and General Data Protection Regulation. Data are obtained on behalf of Natural Stuff Limited, which under the Act on Personal Data Protection and General Data Protection Regulation is the administrator of such personal data.
11.3. Personal data collection and processing
All users may visit the web sites of Natural Stuff Limited without revealing any personal data (personal data refer to any information related with identification or possible to be identified natural person; the person that may be identified is the person who may be recognized, in a direct or indirect manner, in particular by reference to the identifier of a general application, or one or more specific features or factors defining his/her physical, physiological, psychological, mental, economic, cultural or social identity). However, in certain cases, the lack of providing the minimum amount of necessary data required to be introduced in given boxes and other parts of the given web site may cause that Natural Stuff Limited will not be able to present appropriate products or services to the user, including the after-sales service. If the user conducts the purchase via one of the websites of Natural Stuff Limited or he/she conducts the purchase by phone, the user enters into a contractual relationship with Natural Stuff Limited. At the moment of the transaction conclusion, the user is asked to reveal his/her personal data necessary to execute the contract. In order to respond to inquiries of the Customer, as well as for purposes related to a given order or other purposes below presented, Natural Stuff Limited may collect the following data about users: the name, surname, date of birth, sex, e-mail address, postal address, landline phone number, mobile phone number. Additionally, Natural Stuff Limited saves information related to purchases conducted by users. Voluntarily registering on web sites of Natural Stuff Limited or ordering products of Natural Stuff Limited, the user gives his/her consent for Natural Stuff Limited to process his/her personal data within the scope of the computerized system of Natural Stuff Limited, both in a manual and automatic manners, within the scope and in relation to the below specified purposes. In case the user does not give his/her consent for the above mentioned, the user has the right not to use the websites of Natural Stuff Limited and not to render available his/her personal data to Natural Stuff Limited.
Natural Stuff Limited shall have the right to process such data revealed within the period necessary to conduct a given purpose of personal data processing as well as to conduct mandatory archiving in compliance with the provisions of law, without prejudice to the obligations of Natural Stuff Limited stemming from special regulations. The consent for Natural Stuff Limited to process personal data is voluntary and the user has the tight to withdraw such consent by sending Natural Stuff Limited an e-mail to the e-mail address: info@pure-oils.co.uk. Users’ rights related to processing their personal data include, among others, the right to update data or delete them from the information system of Natural Stuff Limited, the right to save personal data processed by Natural Stuff Limited, and in case of suspicion of unauthorized processing of personal data, additionally, the right to file a petition to the Inspector General for Personal Data Protection.
Natural Stuff Limited hold customers data for 5 years from last customer's activity on www.pure-oils.co.uk website. The customer data are held by Natural Stuff Limited for customer to be able make another purchase without re-registration process. The personal data are also held for security reason and for tax purposes.
Customer or any other legal body can contact Data Protection Officer: Piotr Lunitz via his e-mail: piotr.lunitz@pure-oils.co.uk

11.4. Other methods of personal data collection
Apart from data collection via the web sites of Natural Stuff Limited, the user may be asked to provide his/her personal data by written correspondence with Natural Stuff Limited, during a telephone conversation with Natural Stuff Limited, while placing an order, registering the purchased product for the purpose of after-sales services, registration for the purpose of the participation in the web survey or participation in any business offers, web chats, etc. In such a case, the user may be separately asked to give his/her consent for Natural Stuff Limited to process his/her personal data, if such consent is required by law.
11.5. The purpose of data processing
Natural Stuff Limited processes personal data in relation to the below stated purpose:
The provision of services of Natural Stuff Limited within the scope of the operation of the web store www.pure-oils.co.uk, as well as other websites of Natural Stuff Limited includes (i) conducting necessary activities related to sales and purchase transactions or the execution of any other contract between Natural Stuff Limited and the user, including the verification of payment and the dispatch or the customer’s order, as well as (i) ensuring appropriate service to the Customer, including services related to the operation of Natural Stuff Limited, such as guarantee and after-sales services, a request for customers’ opinions on the products and services of Natural Stuff Limited, enabling the Customer to enjoy special offers or campaigns, conducting surveys referring to products, facilitating and processing of Customers’ searches and inquiries for information referring to Natural Stuff Limited as well as products and services of that company, furnishing Customers with information about current products and services of Natural Stuff Limited, enhancing products and services of Natural Stuff Limited for the Customer as well as conducting prize draws, competitions and other promotional activities.
11.6. The use and disclosure of personal data to third persons
Natural Stuff Limited company uses disclosed personal data exclusively for purposes related to its above specified activity. The personnel of Natural Stuff Limited are obliged to observe confidentiality of the information provided by users in compliance with binding legal regulations.
Personal data may be disclosed to third persons in case when Natural Stuff Limited reasonably finds it necessary in order to prevent fraud, meet binding requirements, enter into force or defend the rights of Natural Stuff Limited, or in relation to the activities of the corporation, such as a merger, purchase, sales or purchase of assets and others.
11.7. Making available personal data to other entities
Personal data may be disclosed to other entities in order to enable the execution of contracts, in which the user takes part, or for purposes specified in this document, or, in order to ensure that users have the opportunity to enjoy special offers and promotions, Natural Stuff Limited benefits from services of other subjects to perform tasks on its behalf (data administration), such as, orders processing, parcels delivering, sending mail and e-mails, sending short text messages (SMS), ensuring marketing assistance, processing credit card payments, ensuring services preventing fraud as well as rendering services to Customers. Such persons will have access to personal data necessary to conduct the said activities, however, they are not authorized to use such data for any other purposes and they shall have the obligation to process such data in compliance with binding legal regulations.
Currently, Natural Stuff Limited benefits from services of the following personal data administrators:
- PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg and  Bird & Bird GDPR Representative UK, 12 New Fetter Lane, Holburn, London EC4A 1JP
- Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin,
- Parcel2Go.com LTD The Cube, Coe Street, Bolton BL3 6BU,
- Royal Mail Group Limited, 185 Farringdon Road, London, United Kingdom, EC1A 1AA,
- YODEL DELIVERY NETWORK LIMITED, Atlantic Pavilion, Albert Dock, Liverpool, United Kingdom, L3 4AE,
- The Delivery Group, Unit 2 Catalina Approach, Omega South, Warrington, WA5 3UY,
- DHL International Limited: Southern Hub, Unit 1, Horton Road, Colnbrook, Berkshire, SL3 0BB,
- DHL Express (UK) Limited: Southern Hub, Unit 1, Horton Road, Colnbrook, Berkshire, SL3 0BB,
- BaseLinker, BaseLinker Sp. z o.o. Plac Solny 15 50-062 Wrocław Polska
- Hermes Parcelnet Limited, Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH 
- Add People Limited, Mitchell Charlesworth LLP, 3rd Floor, 44 Peter Street, Manchester, United Kingdom, M2 5GP
- Omnisend, UAB, legal entity code 302530363, address Verkių g. 25C-1, LT-08223 Vilnius, Republic of Lithuania - Omnisend's Terms and Conditions
- Teresa Deli (Trading Name: Sezam); 43A, High Street, DAVENTRY, NN11 4BQ, 
United Kingdom
- Parcelhub Limited, Unit 6, Road No 2 Colwick Quays Business Park, Nottingham, Nottinghamshire NG4 2JY
- Trusted Shops: Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.

Registering voluntarily on the website of Natural Stuff Limited or ordering products from Natural Stuff Limited, you give your consent to meet information requirements of Natural Stuff Limited in compliance with the Act on Personal Data Protection by publication of appropriate information on its website.

11.8. Automatically saved information (Non-personal data)
Certain non-personal information (the type of the search engine, the number of visits, the average time spent on the website, visited websites) is automatically saved when accessing the website of Natural Stuff Limited (as a not registered regular user). The above mentioned information is used to enhance the attractiveness, content and functionality of the website of Natural Stuff Limited. The above mentioned users’ data may be further processed by Natural Stuff Limited or disclosed to third persons, unless, the user submits a request to cease such processing (sent to the email address: info@pure-oils.co.uk)
11.9. Cookies.
The service of Natural Stuff Limited uses cookies in order to ensure a proper operation of the logged in user’s session, the shopping basket, as well as for statistical purposes, in particular in order to establish the number and type of visits at the websites of the service. No data collected in such a manner allow establishing the identity of users. This mechanism is intended exclusively to save user settings of his/her browser. Each user may refuse to give his/her consent for such saving and processing his/her data on the basis of settings of the used web browser, however, the functionality of the service will be limited then. Appropriate information may be found in the viewer user guide.
11.10. Safety
Natural Stuff Limited intends to protect and administer personal data of all the users of its websites in compliance with binding EU regulations as well as the provisions of the Act on Personal Data Protection. Natural Stuff Limited company has undertaken all the available technical, organizational and personal measures in compliance with EU directives and other legal regulations, including the Act on Personal Data Protection, applicable to data processing in order to ensure safe storing of saved personal data of its users as well as their protection against any accidental or unlawful destruction or accidental loss, unlawful handling, unauthorized disclosure or access, as well as against all other unlawful forms of data processing.
11.11. Minors
Natural Stuff Limited strongly recommends that all parents and guardians teach their children a safe and appropriate handling of personal data in the Internet. Persons under the age of 18 should not provide their personal data to Natural Stuff Limited via its Internet websites without the consent of their parents or guardians. Never does Natural Stuff Limited intentionally collect any personal from anybody being under the age of 18, neither does it exploit such data in any manner, or transfers them to any third persons without obtaining the consent. In relation to the above mentioned, Natural Stuff Limited assumes that users of the websites of that company are 18 or above that age.
11.12. Links to other websites
This privacy policy is applicable to the main website www.pure-oils.co.uk, to www.nslimited.co.uk as well as other local websites of Natural Stuff Limited administered by Natural Stuff Limited company and/or its affiliates in the European Union, acting for and on behalf of Natural Stuff Limited. Certain links to websites on the above mentioned websites may contain links to other service providers / other units beyond Natural Stuff Limited. It is recommended that users leaving the website of Natural Stuff Limited strictly observe and familiarize themselves with rules of personal data protection for each individual website collecting personal data. Natural Stuff Limited company does not control all the information included in such links nor does it control rules of personal data protection applicable to other websites, as well as it is not responsible for any contents, goods or services offered by such websites. Visiting websites to which links are provided is subjected to terms and arrangements applicable to such websites.
11.13. A waiver of the right to information and bulletins (Information on promotions)
Users may ask for any information referring to the private policy of Natural Stuff Limited company, as well as rules and conditions by sending their messages to the below stated e-mail address: info@pure-oils.co.uk
Users who do not intend any more to receive notifications on promotions (bulletins) from Natural Stuff Limited may resign from the subscription by sending their request for resignation to the below stated e-mail address: info@pure-oils.co.uk
11.14. Notifications about amendments
Users will be informed about any and all amendments to this Privacy Policy on the main website www.pure-oils.co.uk as well as in other places that Natural Stuff Limited finds as proper for given purposes. Visiting the websites of Natural Stuff Limited or ordering products from Natural Stuff Limited company, in compliance with notifications on amendments to the Privacy Policy, the user gives his/her full consent for amendments included in the binding version of the Privacy Policy.

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